5-8 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I only use your address for shipping, and only contact you regarding your order (usually per Etsy convo), or from conversations that you have initiated.
I respect your information, and do not share it with anyone, outside of what is necessary to create your order's shipping label--and nearly all are via Etsy labels, so it's information you have already placed in the Etsy system.
I do retain hard copies of order and label receipts for a time necessary for my tax processing, but I then do shred these hard copies.
Yes, most items can be made in a custom version per your color/size preference.
Most guitar straps & even other items can have a name, image or some small message added to them via silk screen, laser etching. I have created a listing "custom artwork on plain leather strap" for this on guitar straps, but please convo me if you're interested in this option on other items, or have other questions.
May 9, 2020
Beautiful strap...nicely packaged...thank you so much!
May 8, 2020
Beautiful color and quality leather.
Apr 29, 2020
It’s such a pretty color, I can’t wait to use it.
Apr 27, 2020
Really beautiful. Very soft. Well made. The color is absolutely gorgeous and as pictured.
Apr 20, 2020
The photo of this strap is beautiful and it is even more beautiful in person. Thank you kindly for this item, I’ll have it forever x